Free Delivery
Blinxo - Fresh Grocery Delivery

Terms and Conditions

Please read these terms carefully before using our services.

Last Updated: February 23, 2026

Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the Blinxo website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the service.

1. Account Registration

When you create an account with us, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password confidential and secure
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Ordering and Payment

  • Order Acceptance: Your order is an offer to purchase. We reserve the right to accept or decline your order for any reason.
  • Pricing: All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • Payment Methods: We accept various payment methods including credit/debit cards, UPI, net banking, and cash on delivery (subject to availability).
  • Order Confirmation: You will receive an order confirmation via email and SMS once your order is successfully placed.

3. Delivery and Shipping

  • Delivery Areas: We currently deliver to select areas. Please check your pincode for availability.
  • Delivery Time: Estimated delivery times are provided at checkout and may vary based on location and order volume.
  • Delivery Charges: Delivery fees are calculated based on your order value and location. Free delivery may be available for orders above a certain amount.
  • Failed Delivery: If delivery fails due to incorrect address or unavailability, additional charges may apply for re-delivery.

4. Returns and Refunds

  • Quality Issues: If you receive damaged or poor-quality items, please contact us within 24 hours of delivery.
  • Returns: We accept returns for eligible items within 7 days of delivery. Items must be unused and in original packaging.
  • Refunds: Refunds will be processed to your original payment method within 5-7 business days after approval.
  • Non-returnable Items: Perishable goods, personalized items, and products with tamper-evident seals removed cannot be returned.

5. Product Information

We strive to display accurate product information, including images and descriptions. However, we do not warrant that product descriptions or other content are error-free. Actual products may vary slightly from images due to lighting, screen settings, or natural variations in produce.

6. Pricing and Availability

All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time. In case of a pricing error, we will contact you before processing your order.

7. User Conduct

You agree not to use our website to:

  • Violate any applicable laws or regulations
  • Impersonate any person or entity
  • Interfere with the proper functioning of the website
  • Attempt to gain unauthorized access to our systems
  • Engage in any fraudulent activity

8. Intellectual Property

The content on our website, including text, graphics, logos, images, and software, is the property of Blinxo and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Blinxo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

10. Indemnification

You agree to indemnify and hold Blinxo harmless from any claims, damages, losses, liabilities, and expenses arising out of your use of our website or violation of these Terms.

11. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to our interests.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Goa.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page. Your continued use of the service after any changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

  • legal@blinxo.com
  • +91 7276342355
  • 468/A, Raia Shop, Salcete, Goa - 403720

By using our website, you acknowledge that you have read and understood these Terms and Conditions.